Patient Stories
Patient Stories
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Thank you to your team of people who are always so helpful and positive
Michelle Shares The Heartwarming Story of Our 2022 Hear For The Holidays Winner and the Life-Changing Impact of the Gift of Hearing
“As we recently completed our last scheduled meeting I would like to take this time to say THANK YOU to you and your team. Never did I expect that we would be chosen for this wonderful opportunity. I am appreciative in so many ways that I do not feel I can do it justice in these words.
Thank you!
Thank you for your patience with us as we go through this process
Thank you for your time, arranging late appointments for us to meet and your perseverance to address/answer/resolve our questions or issues.
Thank you to your team of people who are always so helpful and positive
Thank you and your distributor for making this opportunity possible.
I would also like to share with you the impact this has had on our lives.
Recently we went to a friend’s house to watch the Super Bowl game. Giovanni’s typical MO would be to watch the game, enjoy the food and at a point in the night fall asleep, generally around 9pm. This past year I observed Giovanni engaged with conversation, watching the game, laughing at some of the commercials and most notably he did not fall asleep at any point of the night. Additionally, after our last appointment we met my son’s soon to be in-laws for dinner. We found ourselves in a crowded restaurant with noise all around. Giovanni was able to hold conversations with everyone and join in the celebration of the night (1 year mark until the wedding).
In both of these events I could see a huge change in him. What I had hopped would happen if he had hearing aids has and he is experiencing life a little differently now. Sitting at dinner with the new in-laws, I thought about the wedding day and that he will actually participate and get to enjoy all the important moments of the day. This is what you made possible, not only for that day but for each day.
As we all adjust to this new world, we will uncover what other changes we will need to make that we did not realize we did. One that I do know is that we will have to stop taking bets on what time he will fall asleep during parties.
Thank you to everyone. Our gratitude and appreciation could not be greater.”
– Michelle Ciambriello
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An Appointment Worth Making
“I would tell anyone to go visit South Shore Hearing Center.”
“I’ve had difficulty hearing since junior high. Prior to my appointment, I was concerned about the price of the hearing aids. I love the new Bluetooth technology. I would tell anyone to go visit South Shore Hearing Center. They have great staff, and they follow through with follow-up appointments.”
– Andrew Rando
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How Elizabeth’s Life Is Better With Hearing Aids
“Life without hearing aids would be terrifying.”
For Elizabeth, life with hearing aids is all she’s ever known. So, supportive hearing care is extremely important to her.
“Life without my hearing aids would be terrifying,” she says. “My hearing aids have made a huge impact on my life. I would be very lost without them.”
Thankfully, she found the support she needed at South Shore Hearing Center.
She particularly appreciates the personal attention and care she receives at each visit. She comments, “I love Jen Mayer. Everybody in the office is super friendly and welcoming. I always feel like I’m being taken care of when I see Jen.”
When asked what advice she would give to anyone considering a visit to South Shore Hearing Center, Elizabeth offers these reassuring words of wisdom, saying, “I would tell them that they don’t have anything to worry about.
“Even if there is something wrong with their hearing, it isn’t the end of the world. South Shore Hearing Center will identify the problem and fix it.”
– Elizabeth Merrick
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Not Even A Pandemic Can Stop Jack From Achieving Better Hearing
“I can’t imagine life without them.”
The pandemic has changed the way we live, work, and even communicate. The latter is particularly true for Jack – though it has resulted in an outcome that’s better than he ever anticipated.
Jack explains, “I’ve known for a while that I’ve had hearing issues, but the pandemic highlighted my problem. Since I read lips to aid in my hearing deficit, I noticed how bad my hearing was, as everyone was wearing a mask.”
Unfortunately, it was a long-time stigma that had previously held him back from getting hearing aids – the fear of looking “old.”
Jack admits he was concerned that “only the elderly wear hearing aids.”
However, once he visited South Shore Hearing Center, that stigma was quickly put to rest. The team did their best to put Jack at ease, and he says he found them to be “Professional; made me feel very relaxed and treated me with respect.”
Now, with his hearing aids, Jack finds life so much easier. He explains, “I can’t imagine life without them. I’m no longer turning the TV up to a painful level. I can hear all my students in the classroom. I’m no longer saying … ‘What did you say? Can you repeat that again?’”
Even more important is the lesson he learned from his experience that he’d like to share with others. He says, “There is no shame in wearing hearing aids. South Shore Hearing Center will treat you with respect and listen to your concerns.
“Hearing aids don’t make you look old – continually asking … ‘Can you say that again?’ is what makes you look old.”
– Jack Weinstein
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Repetition Becomes History For Janice
“It was a nice office, friendly staff, professional”
“I noticed my hearing challenge while at my job when I missed important instructions because I didn’t hear them correctly. I thought I was too ‘young’ for hearing aids. I thought everyone would know I was wearing them. In reality, no one notices them!
“It was a nice office, friendly staff, professional. Now, I am not constantly saying ‘Excuse me.’ Before, sometimes I had to ask someone to repeat what they said three times before I got it right.
“I have recommended South Shore Hearing Center to my brother and his wife and told them how much better their life would be if they considered getting hearing aids.”
– Janice Sebring
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How Hearing Technology Paved the Way To A Brighter Future For Karen’s Son
“Hearing aids have given him access to listening and spoken language.”
“My son is hard of hearing. He was diagnosed at 20 months, just as his speech was developing. We felt overwhelmed by the diagnosis. There were so many unknowns ahead about how this would impact his life. Our biggest concern was our determining the modality of communication he would feel most comfortable.
“We did not have any fears prior to visiting South Shore Hearing Center. But we did wonder if our son would keep his aids on and how much the aids would help. My first impression was that the office was welcoming and friendly. I immediately knew that South Shore Hearing Center was there to help. Our first visit was overwhelming, but our audiologist answered all of my questions and knew exactly what my son needed.
“My son is 12 now. He has great friends, does very well in school, and is involved in a number of activities. Hearing aids have given him access to listening and spoken language, which has provided him with access to the world shared by people who hear.
“I truly hope that you have your hearing checked and that you move forward to get help if needed. The technology available to help people with a hearing loss is truly wonderful. Aids are more comfortable than ever before and do a fantastic job in a variety of environments. South Shore Hearing Center has fantastic staff and top notch audiologists who can help. They have always been there for our family.”
– Karen Ricciardi
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How Hearing Aids Reconnected Lucinda To Her World
“I couldn’t get around without them.”
“I can’t remember when I first noticed my hearing loss. It happened little by little.
“South Shore Hearing Center was recommended by a friend.
“My hearing aids have improved my relationships with friends and family. I couldn’t get around without them.
“The special device to enhance the TV sound is fabulous. If you are considering hearing aids, I’d say, ‘Do it yesterday.’ My husband has had a hearing loss for 20+ years and refuses to get hearing aids. He was troubled that I had to go so often to have them adjusted in the beginning and therefore thought they were a waste of money. Not for me!
“Life at home with his hearing loss is not easy. South Shore Hearing Center has been helpful, available, and pleasant for me. If it is convenient for you, give them a go.”
– Lucinda Day
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When A Little Bit Of Help Goes A Long Way
“My hearing aids help me to be involved in conversations.”
“I realized I had a hearing loss when I was having a hard time hearing the TV and people in meetings. I didn’t really have any concerns before my appointment. I was just hoping they could help. I found everyone at South Shore Hearing Center to be very friendly and concerned about my issue. Now, my hearing aids help me to be involved in conversations, don’t have to keep asking ‘what.’ If you are having trouble hearing, go and get checked. They are the best and can help.”
– Stephen Buker
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Hearing Goals Accomplished
“I’m glad there is a place where I can get what I need.”
“In 1942, I had the German Measles and I became DEAF when I was two years old in Camp LeJeune, NC during World War II. So, I do not feel about it. Not at all. I’m glad that there is a place where I can get what I need. Why worry? How do I know if there is somebody who has a loss of hearing? Mostly, they won’t admit about it! I know!”
– Terrance M. Dillon SR – (I am celebrating my 82nd birthday today!)
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Hearing Care That’s Music To Grace’s Ears
“They will make you feel at peace with your hearing loss.”
Grace experienced hearing challenges since she was a baby. As she grew older, she became more aware of the impact her hearing loss had on her life.
She says, “Learning in school was my biggest concern. I was afraid of missing things that teachers would say.”
With South Shore Hearing Center on her side, Grace’s concerns were addressed and she is grateful to the team for their ongoing and caring support.
She explains, “It’s a wonderful place with very kind workers. They make me feel normal and I love being able to play music in my hearing aids.”
Grace has no hesitation in recommending South Shore Hearing Center to anyone who is contemplating an appointment. She remarks, “I would tell them that is a great place and they will make you feel at peace with your hearing loss.”
– Grace Merrick
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Hearing Feels Natural Again For Charles
“It makes a world of difference.”
“I gradually noticed that I was missing words or ‘hearing’ the wrong word when people, mostly women, spoke to me. I didn’t have any concerns prior to my appointment – I was looking forward to it.
“Everyone at South Shore Hearing Center was very professional. Unfortunately, because of the pandemic, I didn’t get to see any faces.
“It took a while to adjust to the improvement [with my hearing aids]. Now, I don’t even notice it. The only time I feel uncomfortable with the aid is when I have to wear a mask.
“At first, there was always the fear of losing it when I removed the mask. I started wearing an extender so the mask doesn’t go behind my ears anymore. I am still uncomfortable with the mask and tend to not wear the hearing aid when I must wear the mask for a long time.
“If you are considering visiting South Shore Center, then do it! It makes a world of difference. There is a short (several days) period of getting used to it/them, but after that, it/they are just a part of your life.”
– Charles Lindgren
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Hearing Is Believing
“I felt they understood the issues with hearing loss.”
Hearing loss can be incredibly sneaky. Because your hearing ability can decline slowly over time, its consequences aren’t always noticeable. But for family and friends, it can be more obvious.
Michael knows this all too well. “At first, I didn’t believe it when my family told me I wasn’t hearing them. Then I realized they were right.”
Michael didn’t want to entrust his hearing healthcare to just anyone. So, he did some research and found the answers he was looking for when he discovered South Shore Hearing Center website.
He recalls, “After reviewing the website, I felt comfortable. Plus they were recommended by Mass Eye & Ear.”
Michael did not hesitate any further and booked himself in for a comprehensive hearing test.
It undoubtedly was the right first step to take. He says, “After getting my hearing tested, it was confirmed I needed help.”
He feels the care he received lived up to his expectations, adding, “I felt they understood the issues with hearing loss.”
Now, with his improved hearing, Michael encourages others to follow in his footsteps.
“Just go and listen to what their recommendations might be. They might be able to help.”
– Michael Karp
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How Today’s Hearing Technology Improved Karen’s Life
“Today’s hearing aids are much different from what you might remember them being.”
Whether your hearing challenge affects your work, family life, or social life, it can be extremely frustrating.
Karen will definitely vouch for this. She recalls, “I found myself often asking people around me to repeat what they were saying.”
Fortunately, Karen discovered South Shore Hearing Center, and now with today’s hearing technology, her life has vastly improved. She says that at her first visit “Everyone was friendly, professional, and accommodating.”
And her hearing aids are a life saver.
“They have made it easier to hear conversations, TV, and they connect to my phone.”
For anyone who is still wary about stepping into hearing technology, Karen adds, “Today’s hearing aids are much different from what you might remember them being. They are easier to use and there is no annoying feedback.”
– Karen
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How Patricia Stopped History From Repeating Itself
“You will get a thorough exam and an unbiased report.”
“I first realized I had a hearing challenge when I was missing out on family conversation. Prior to my hearing loss, my mother refused to get hearing aids. We told her she was missing a lot. Finally, at 80, I insisted she go to a hearing specialist.
“She was in awe at what she had been missing. She was very, very hearing impaired. I was not going to make the same mistake!
“Once told I did not hear something, I went for a test. Very thrilled I did!
“I found the team at South Shore Hearing Center to be very thorough! With my hearing aids, I am able to do more for myself without fear I will miss something.
“I like the automatic control on my new aids, as I can adjust as needed.
“If you go to South Shore Hearing Center, you will get a thorough exam and an unbiased report. They do respect that a budget affects one’s choice and will try to fit the aid and your needs to the budget.”
– Patricia Huie
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How Perseverance Paid Off For Nestor
“I felt that I had an understanding partner to help.”
“I have an inherited binaural hearing loss. As a young man, I tried hearing aids but gave up on them, as they were not selective in what they amplified. Although I adapted to my hearing loss, I have always had difficulty in conversations. In the past year, conversation became increasingly difficult and watching television was impossible without closed captioning. Therefore, I made the decision to try hearing aids again after many years.
“Having tried hearing aids many years before with no success, I was concerned that I would find the same problems with the world becoming very noisy and difficult to cope with. Dr. Meyer carefully listened to my story and background. She talked about doing slow adjustments to get me used to the hearing aids. I felt that I had an understanding partner to help.
“With my new hearing aids, conversations have become normal. I can watch TV without closed captioning. It has opened up my social interactions.
“If someone is concerned about their hearing, I would strongly suggest that they talk with the audiologists at South Shore Hearing Center. They understand the challenges of starting with hearing aids and will work with you to make a difference.”
– Nestor Camino
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How Kathleen Found Her Hearing Solution
“Through modern technology, I am able to hear.”
“I developed a hearing loss as a child. After going to several doctors, I was concerned that this woulđ just be another visit with no solutions. Dr. Citroen was my first contact there and he listened carefully to me and seemed to understand my concerns and fears.
“My new hearing aids have helped me considerably! Through modern technology, I am able to hear, something I thought might never happen.
“If someone was considering an appointment, I would ask them to go there and to make sure that they would give a true and factual information on their hearing limitations and to make sure that it is understood, as communications by both sides is very important for the success of the venture.”
– Kathleen Hillman
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How Quick Action Got George Positive Results
“They seemed very professional.”
“I mentioned a possible loss of hearing to my primary physician who referred me to South Shore Hearing Center and they confirmed the hearing loss. I didn’t have any concerns, as I was old enough to start having hearing problems. My first impression was that they seemed very professional.
“My hearing aids have enhanced some aspects of hearing and also increased annoying mechanical sound levels. I suppose you cannot avoid that.
“If you are thinking of making an appointment, you might as well find out whether you need help.”
– George Gong
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Karen’s Hearing Gets Back On Track
“Not hearing was not an option, ever.”
“Losing my hearing was no surprise – my father had otosclerosis, he had an unsuccessful operation in 1945 in New York, and wore a hearing aid all during my life until he died. When I was about 30, my daughter said, ‘Why do you always say huh? When I talk?’ She was young and soft spoken, but I knew what the problem was. A visit to U/Conn ENT department confirmed my suspicion – ‘Classic Otosclerosis.’
“It was several years before I got hearing aids, but I always knew they were in my future. Eventually, I had a stapedectomy which worked – for a few years. If I had known it would not be permanent, I would not have had it. Not hearing was not an option, ever.
“Initially, I was concerned about the expense. Without them, l would be lost.
– Karen
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Why Betsy Is Grateful For Better Hearing
“Don’t let life pass you by because you might be embarrassed.”
“I became concerned about my hearing when I couldn’t hear friends and family talking. My children were getting frustrated with me for having to repeat so much and explain what they were talking about. I felt embarrassed and old when I was only 40 years old and having to get hearing aids.
“My first impressions of South Shore Hearing Center were that they were welcoming and professional. Life is much easier now that I can hear mostly correctly. I still miss some things. I was able to teach elementary school successfully for many years. It would have been impossible to teach phonics and reading without good hearing. I could hear the children!
“Don’t let life pass you by because you might be embarrassed. The money is well spent.”
– Betsy Appleby
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Bridget Takes the First Step To Success
“I can hear things I had forgotten about.”
“I first became aware of my hearing loss when I was talking on the phone to my children in college and not getting most of what they said. I so wanted to know their daily lives and just couldn’t make out what they were saying. They understood the problem at the same time I did. It was heartbreaking. I worried that it was something that couldn’t be remedied.
“My first impressions of South Shore Hearing Center were that they are professional and concerned, understanding. Now with my hearing aids, I can speak on the phone much better. I can hear things I had forgotten about – birds singing, the rustling of the wind. You will not know how this will help until you take the first step.”
– Bridget Bosley
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Tuning In To Better Hearing
“Go for it!”
“I realized I might have a hearing loss when my husband was complaining the TV was too loud. An acquaintance was a patient and highly recommended South Shore Hearing Center. My biggest concerns were the expense and would hearing aids actually work. (My mother had half a dozen hearing aids in a drawer when she died; I don’t think she ever wore any.)
“South Shore Hearing Center is very professional. Now, with my new hearing aids, the TV volume is lower and I hear what is being said in conversation or at meetings. I would tell anyone considering a visit to go for it!”
– Barbara Ward
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A Solution For Carl
“South Shore Hearing Center is a great group of people.”
“I had difficulty hearing on the telephone. I wanted to get checked to see what the problem was. While I didn’t really have any concerns prior to my appointment, I was disappointed that I had a hearing problem.
“I found out I needed two aids. They have allowed me to keep functioning as I always had with minor inconveniences. I am semi-retired and still work because I choose to. South Shore Hearing Center is a great group of people. Very professional.”
– Carl Campagna
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When Life Begins Again
“My hearing aids have made my life so much fuller.”
“My husband noticed my hearing loss long before I did. I thought my hearing was just fine. I had to say “What did you say?” more often, but I was just fine. I was given South Shore Hearing Center name by a very trusted audiologist, so I went by that. My hearing aids have made my life so much fuller, I can understand my granddaughters so much clearly. I feel a part of life again. If you are considering hearing care, at least go have your hearing tested.”
– S. T. Purdy
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How Don Got To Master The Art Of Conversation (Again)
“I can hear conversations and sounds I hadn’t heard in years.”
“I became concerned about my hearing when I had trouble hearing normal conversations and missing certain words so I didn’t understand what someone was saying. Prior to my appointment, I was worried that hearing aids would not help. I found everyone at South Shore Hearing Center to be very professional and friendly. My results are amazing – I can hear conversations and sounds I hadn’t heard in years. I would tell anyone to run there, don’t walk!”
– Don Drew
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Reconnecting Made Easy
“My hearing aids have enormously improved my ability to hear people at work, at home, and on TV.”
“I gradually noticed that I was unable to hear people speaking during meetings at work. I worried that the hearing aids would be uncomfortable and obvious. I found South Shore Hearing Center to be very relaxed and reassuring as well as professional. My hearing aids have enormously improved my ability to hear people at work, at home, and on TV. I would recommend South Shore Hearing Center.”
– Neil
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Positive Words Lead To Positive Results
“Now, I feel much better and enjoy my life.”
“My hearing loss was impacting my personal and business life. I didn’t have any concerns prior to my appointment, because I have heard from my various friends and their positive experience with South Shore Hearing Center and their staff. I found my first visit to be very positive and Dr. Foley made me very comfortable and was informative. Now, I feel much better and enjoy my life. I would 100% recommend to the people and friends I know who are concerned about their hearing loss.”
– Rajinder Saraf
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Sharon Finds Peace of Mind
“I found everyone polite & patient which means a lot”
“I became concerned about my hearing when I noticed I was missing out on family or outsiders are saying! Am so happy I DO HAVE A HEARING AID!!! I found everyone polite & patient which means a lot, especially to seniors! I would tell anyone who is considering visiting South Shore Hearing Center that you owe yourself peace of mind. It is not fun & you’re missing out!”
– Sharon
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How Edward Found Relief With His Hearing Aids
“Just go for it.”
“I worked in a noisy environment and couldn’t hear certain voice ranges. Prior to my appointment at South Shore Hearing Center, I didn’t have any concerns – I just needed help. I found them to be very professional. Now, with the app and the aids, I can adjust to the noise levels. I would tell anyone who is thinking of visiting them to just go for it.”
– Edward Ford
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Group Conversations Become a Breeze
“I can easily follow conversations.”
“I first realized that I might have a hearing loss when I had trouble following group conversations. South Shore Hearing Center has very friendly staff. With my hearing aids, I can easily follow conversations. I would encourage anyone to make an appointment.”
– Cheryl
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Later Is Better Than Never
“I would encourage anyone to go there.”
“It took me many years before I realized it was a hearing problem. I felt very pleased with my first appointment. My new hearing aids have improved my hearing, but I knew it isn’t going to be 100%. I would encourage anyone to go there.”
– Anonymous
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Clear Communication During And After Hearing Care
“The ReSound hearing aids have made a greater improvement in my hearing.”
“I was impressed with Jennifer’s understanding and helpfulness, clearly explaining options available – even retesting my hearing since it varies day by day. The ReSound hearing aids have made a greater improvement in my hearing than the ones I had previously (Siemens). Make an appointment today!”
– John Shuster
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Life Made Easier Through Better Hearing
“I thought the staff were amazing and very helpful.”
“I was sad because my hearing was really poor in my right ear. So I would turn my body so when people talked, they would be on my right side. It was very frustrating. After my first visit to South Shore Hearing Center, I thought the staff was amazing and very helpful. I recommend you to all that have hearing concerns.”
– Anonymous
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The Reassurance A Parent Needs
“Heck, yes, go there!”
“I was concerned about my son’s ability to communicate adequately. South Shore Hearing Center was fantastic, warm, inviting, reassuring, kind. Hearing aids have enabled my son to communicate better. If you are thinking of visiting South Shore Hearing Center, the heck, yes, go there!”
– Natalie Sheehan
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Less Frustration, More Pleasure
“Don’t wait, just do it…”
“I became concerned about my hearing when I had trouble understanding my grandboys. I found South Shore Hearing Center to be well run. Hearing aids have made life EASIER. If you are thinking of going there, don’t wait – just do it…”
– Ron Gnatek
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For Eric, It’s Problem Solved!
“Now I can hear.”
“I first became concerned about my hearing when my daughter asked me to turn down the TV. It was nice at South Shore Hearing Center. Now I can hear. They took care of my problem .”
– Eric Heartquist
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Making Special Moments Even Brighter
“I would advise anyone to go for the exam.”
“I had a gradual loss over 15 years working at the airport. South Shore Hearing Center provide a friendly service. I can now hear my grandchildren without asking them ‘What?’ I would advise anyone to go for the exam.”
– Mike
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Nalora Celebrates The Gift Of Better Hearing
“My new aids have been a wonderful gift to me!”
“I knew for several years that I needed new aids. I found everyone at South Shore Center to be kind, patient, and understanding. My new aids have been a wonderful gift to me! This is the best company I have dealt with in the forty years in which I have been dealing with hearing loss.”
– Nalora Steele
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No Longer Left Out
“I now can hear everybody talking to me.”
“I became aware of my hearing loss when my children noticed I was asking to repeat their question. South Shore Center put me at ease and answered all my questions. I now can hear everybody talking to me. I would advise anyone to go and check your hearing. You will be happy.”
– Maureen Riley